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We want all of our clients to be happy with the service they receive. It has always been our intention to work openly and honestly with all clients and our levels of client retention and recommendations show us this is working.
- Mortgages and financial products can be complicated. We will fully explain the products we recommend and give you information in plain English.
- We will always give you information in an efficient and timely manner to give you time to make an informed choice.
- We work for you – We will always offer you the product which is most appropriate for YOUR circumstances and our advisers will never pressure you to accept a deal.
- We often charge fees for the services we provide – We will always give you written details of any fees involved before we commence work.
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